Terms of Service

Version 1.1 | Effective Date: April 18, 2026

1. Introduction

These Terms of Service ("Terms") govern your use of californiasafedriver.com, all related subdomains, student portals, and your enrollment in any courses, products, or services offered by California Safe Driver.

California Safe Driver is operated by Cobert Safety Professionals LLC, a California limited liability company doing business as California Safe Driver ("CSD," "we," "us," or "our").

By accessing the Website, creating an account, checking the acceptance box, or enrolling in a course, you ("Student," "you," or "your") agree to be bound by these Terms.

If you do not agree, do not use the Website or enroll in any course.

2. Eligibility

You must be at least sixteen (16) years of age to create an account or enroll in any course offered through the Website unless a specific course states otherwise.

If you are under eighteen (18) years of age, you represent that you have the consent of a parent or legal guardian to create an account, enroll in a course, and agree to these Terms.

Alive at 25® is generally intended for students ages sixteen (16) through twenty-five (25). Students are responsible for confirming they meet course eligibility requirements.

California Safe Driver reserves the right to deny, cancel, or modify enrollment where eligibility requirements are not satisfied.

3. Student Information

Students are responsible for providing accurate and current:

California Safe Driver is not responsible for delays, non-delivery, errors, or consequences resulting from inaccurate information or failure to timely update account information.

4. Accounts

Each student may maintain one account only. Duplicate, misleading, false, or fraudulent accounts may be suspended or terminated.

Date of birth cannot be changed by the student after registration. If a correction is needed, you must contact our administrative office.

Students are responsible for maintaining the confidentiality of login credentials. You agree to notify us immediately of any unauthorized use of your account.

5. Identity Verification and Fraud

California Safe Driver may request identity verification at any time.

We may deny participation, suspend accounts, invalidate completion, withhold certificates, or require re-enrollment at current tuition rates in cases involving:

6. Enrollment and Payment

6.1 Payment Methods

Payment is accepted by credit or debit card online through the Website, or by phone at 1-877-525-DRIVE (3748).

6.2 Refund and Rebooking Policy

All payments are subject to the Refund / Rebooking Policy, which is provided separately and incorporated into these Terms by reference.

In the case of a missed or failed class, requests for rebooking must be submitted within seven (7) business days of the missed class.

7. Live Zoom Course Requirements

All live, instructor-led Zoom courses, including Alive at 25® and Attitudinal Dynamics of Driving ("ADoD"), are subject to the Live Zoom Rules & Participation Standards, which are provided separately and incorporated into these Terms by reference.

8. Self-Paced Course Requirements (DDC-4 and TDIC)

The following requirements apply to all self-paced online courses, including DDC-4 and the Truck Driver Improvement Course ("TDIC"):

8.1 Equipment

You must use a desktop computer, laptop computer, or tablet with a reliable internet connection to complete the course.

8.2 Certificates

For DDC-4, the student is responsible for printing their own certificate of completion upon finishing the course.

For TDIC, the course consists of four separate modules. A separate certificate is issued for each module, for a total of four certificates. The student is responsible for printing their own certificates.

9. Workbooks and Certificates

9.1 Student Workbooks (Live Courses)

For Alive at 25® and ADoD courses, your student workbook will be mailed to you approximately fourteen (14) days before your scheduled class date, not from the date of registration.

If your class is within five (5) days and you have not received your workbook, contact us immediately at info@californiasafedriver.com.

9.2 Change of Mailing Address

Any change of mailing address must be made at least fifteen (15) days before your scheduled class date. Once a workbook has been mailed to the address on file, any additional workbook shipped to a new address will incur a $35 replacement fee plus any overnight shipping costs as needed.

Book replacement requests must be submitted within seven (7) days of the missed class.

9.3 Certificates of Completion (Live Courses)

Certificates for Alive at 25® and ADoD courses will be mailed to you after you complete the course. Please allow a minimum of two weeks for processing and delivery.

In accordance with the rules of the National Safety Council, certificates cannot be sent electronically.

Certificates are printed on secure paper. Any photocopy of a certificate will display the word "VOID."

9.4 Replacement Certificates

Replacement certificates are subject to a $30 fee. The National Safety Council provides one certificate per book set. If a replacement certificate is issued, a new book set must be purchased on your behalf.

To request a replacement certificate, email us at info@californiasafedriver.com from the same email address used to register. Include your name, date of birth, and the course you completed.

Allow approximately two weeks for processing and delivery of replacement certificates.

10. Court-Referred Students

10.1 Court Acceptance Disclaimer

Any statement that a course is court-recognized, accepted, or similar means only that some courts or agencies may accept a course in certain circumstances. Acceptance varies by court, judge, commissioner, county, agency, and case type.

Students are solely responsible for confirming acceptance with the referring authority before enrolling.

It is the student's sole responsibility to understand and comply with all directions, orders, and requirements of the referring court or agency, including when, where, and how to provide proof of course completion.

California Safe Driver does not report course completions to courts or agencies unless expressly stated otherwise in writing.

10.2 Timing

Do NOT enroll in a class that is within two (2) weeks of your court date. Certificates of completion will not be delivered in time.

You are solely responsible for presenting your certificate of completion to the court by your court-ordered deadline. California Safe Driver is not responsible for any consequences arising from late delivery of certificates or failure to present a certificate to the court on time.

11. California DMV Disclaimer

California Safe Driver is not a California DMV traffic school or a point-reduction program. California Safe Driver provides National Safety Council educational courses, some of which incorporate California state traffic laws, responsibilities, violations, and consequences.

Students are responsible for confirming any insurance, employer, court, or agency benefits independently.

12. Intellectual Property

All course materials, branding, videos, forms, workbooks, and instructional content are protected by applicable intellectual property laws.

Students may not copy, record, reproduce, distribute, or share materials without written permission from California Safe Driver. Recording live classes is prohibited.

13. Electronic Communications

By enrolling, students consent to receive course-related communications by email, phone, and SMS. We do not send promotional or marketing communications. You may opt out of text messages at any time by replying STOP.

14. ADA Accommodations

California Safe Driver is committed to providing equal access consistent with applicable federal and California law. Accommodation requests are governed by the ADA Accommodation Policy, which is provided separately and incorporated into these Terms by reference.

15. Privacy

Your use of the Website is also governed by the Privacy Policy, which describes how we collect, use, and protect your personal information.

16. Force Majeure

California Safe Driver is not liable for delays or interruptions caused by events beyond reasonable control, including outages, mail delays, platform failures, emergencies, or natural disasters.

17. Dispute Resolution

17.1 Informal Resolution

If you have a dispute or concern regarding these Terms or our services, you agree to first attempt to resolve the matter informally by contacting our administrative office at info@californiasafedriver.com or 1-877-525-DRIVE (3748). We will make a good-faith effort to resolve any dispute within thirty (30) days of receiving your written notice.

17.2 Mediation and Arbitration

If the dispute cannot be resolved informally within thirty (30) days, unresolved disputes may be resolved in Sacramento County, California, through mediation, arbitration, or other lawful means.

17.3 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

18. Limitation of Liability

To the fullest extent permitted by applicable law, California Safe Driver and Cobert Safety Professionals LLC, including its officers, employees, instructors, and agents, shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, your enrollment in or completion of any course, or the delivery or non-delivery of workbooks or certificates.

Our total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the amount you paid for the specific course giving rise to the claim.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.

20. Changes to These Terms

California Safe Driver may update these Terms at any time. When we do, we will post the revised Terms on this page with a new version number and effective date. Your continued use of the Website or enrollment in a course after the revised Terms are posted constitutes your acceptance of the changes.

We encourage you to review these Terms periodically.

21. Contact Us

If you have questions about these Terms, please contact us:

California Safe Driver
Cobert Safety Professionals LLC
2108 N ST #10819
Sacramento, CA 95816

Phone: 1-877-525-DRIVE (3748)
Email: info@californiasafedriver.com
Office Hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time

Cobert Safety Professionals LLC, DBA California Safe Driver. A safety partner with the National Safety Council.